Postage

UK delivery is free on all items. Delivery is also free worldwide for most small items inclusing all Jewellery

Please order all items needed for Christmas before 9.00 am on December 23rd. I will be using Next Day Special Delivery for all items ordered after Mid day on December 19th. I will post on 21, 22 and 23 December to help you get your gifts in time.

Postage cost is included for all items . I have a business account with the Royal Mail and use them for all of my parcels. To the UK these are sent either by " Signed for" or " Special Delivery". All international items are sent  via " International Signed for".  The Royal Mail have given me their written permission to use their logo on my website.

Items are dispatched within 2 working days of receipt of payment.

Packaging

For those of you interested in the quality of packaging for your precious items, here are a few picis of what can be expected ( customer names & addresses have been removed to protect ther privacy):

What happens if my parcel doesnt arrive?

Firstly please contact me asap. I will be able to follow up your item on-line and give you an update on its delivery status. I usually find that if an item has not reached you quickly it is held at your local postal sorting office awaiting collection. Yes, Posties often forget to leave a "while you were out" card which would have let you know that it was held for you.

If the worst happens ( very very rare) and your item fails to arrive it is fully covered by the postal insurance I buy for every item I send out. - This also covers  the unfortunate and unlikely event of any postal damage.