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Guarantee

Not Quite What You Expected?

 

Customers tells me that they are delighted with their jewellery and the service they receive from AntiquesAvenue.  You have the opportunity to examine your item and send it back  it if you wish.  Please notify me within 5 days of it arriving  and get it back here within 14 days and in the condition received for a no quibble refund.

Condition


All items are in excellent wearable condition unless stated otherwise. Antique jewellery does not look like new and that is part of its charm however, unless it is specifically stated otherwise,  you can expect that all catches and hinges are fully working, all stones will be present and correct and there will be no damage. The pieces will be cleaned to a hygienic standard but the patina of age will not be polished away as this is the way most collectors prefer their jewellery.

Materials


I fully intend that all items are as described however, being only human, I accept that its possible that a mistake could be made. I promise that  at any stage during your ownership of the jewellery if you find there has been an error on our part in the description of the item as to its age or material content then a full refund will be issued once it is safely back here as long as it is in its original condition.

Age


The items on this site are antique and vintage from circa 1800 to 1980s. An educated opinion of the age of a piece is offered whenever possible. Occasionally  slightly newer ( but not new) pieces are available if they are particularly attractive and will state that it is more modern in the description.

 

Feedback

Every customer gets their chance to tell the world what the think about AntiquesAvenue's items and service and give it a star rating.  I promise that this will be published on the listing without editing. Of course if you have an issue it would be best if you told me first so that I can sort it out.